Need help with unZipper Pro?
We're here to help. Below are some common questions — and how to reach us.
Frequently Asked Questions
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📂 How do I extract files?
Open the app, tap Choose File, select your archive(s), and pick the destination folder. That’s it — we’ll take care of the rest.
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📦 How do I compress files?
Select your files, choose the destination folder and compression settings, then relax — we’ll notify you when it’s done.
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🔐 What if my file is password-protected?
If your archive is encrypted, the app will ask for the password before extraction.
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🕵️ Do you collect or track my data?
No. Everything runs locally. We don’t collect any personal info or track anything you do.
Contact Support
Still have questions? Report a bug? Need help with a file? Reach out to us directly:
Please include your app version (e.g. 1.2.5), iOS version, and device model when contacting us. It helps us help you faster.